Contact Us

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If you are a community member who wants some merch made or part of team please get in touch and let’s work together to help build lore and community. Will work with anyone *except Cardano communities. Feel free to email info@thesugarshack.xyz or DM on X @thesugarshack69

How long does shipping take?

Shipping times vary depending on your location but generally take between 7-14 days.

How can I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order's progress.

Do you offer international shipping?

Yes, we ship worldwide. International shipping times may vary.

What is your return policy?

We accept returns within 30 days of purchase for most items in new condition. Customized items may have different return policies.

How do I initiate a return or exchange?

Contact our customer service team at [email support], and we'll guide you through the process.

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We accept all major credit cards, PayPal, and several other payment methods listed at checkout.

Is my payment secure?

Absolutely. Our store uses SSL encryption and secure payment gateways to protect all transactions.

How can I contact you for more help?

For any additional questions or support, reach out to us at [email support]. We're here to help!